Updated "Known Issues list"

Just right after the recent update of PUBG the game dev team has again published their "known issues list", lets hope it will help them solving these problems:

Hello players,
 
Below is the list of issues that are under investigation or scheduled to be fixed.
The Dev Team is currently looking into the infinite loading bug as a top priority.

We will let you know as soon as we have new updates and we apologize for the inconvenience caused. 


[Update time: 02/23/2018 18:00]
 

Scheduled To Be Fixed

These issues have been already resolved internally. They will be applied in the next live server patch.

  • The adjusted zoom level in 8xScope resets after changing into another weapon
  • ADSing with a Tommy Gun while wearing a certain cosmetic items blocks sight
  • When the inventory window is closed while the quantity control key (ctrl) is held and then opened again, the quantity control key remains active and the quantity adjustment popup window is displayed
  • Sometimes the lung capacity gauge is not in sync between being in the water and out of water
  • Crouch walking in a certain area in Erangel can cause the character to fall through the ground


Under Investigation / Fix In Progress
These are issues that are under investigation or in the process of being resolved.
Infinite loading screen when trying to join a match

  • Two players getting stuck in the door
  • Long Leather Boots (Brown)'s does not have spikes in the game
  • 4xScope's aim point shows in red instead of blue in colorblind mode
  • Friends list does not function normally
  • Voice chat not working after jumping out of the plane
  • Switching to ADS mode (hold right click) while jumping or reloading requires a re-input instead of working immediately after the action is finished
  • Character silhouette is visible from the outside when entering a smoke screen near the Bluezone boundary
  • Aim point of Red dot sight and Holographic sight intermittently shows in pixels
  • When a grenade penetrates a window, it is temporarily seen as being deflected in a direction different from the actual trajectory
  • Steam overlay activates / deactivates intermittently during matching
  • Some players cannot get on the plane and start the match from ground level instead
  • An abnormal in-vehicle character position is shown when the vehicle is in a specific state
  • The camera perspective only shifts up and down in certain situations in the airplane
  • When switching to another player after watching a player underwater in observer mode, the splashing water sound still remains
  • On occasion, using throwable explosives can result in large FPS drops
  • Motorcycle with sidecar can flip/jump when the server is unstable
  • Vehicles can sink into ground and explode when the server is unstable
  • Kill logs appear very briefly and then disappears (happens only on default mode)
  • Vaulting and climbing does not work on a certain window in Imapala, Miramar, due to cactus placement.
  • When centering on the cardinal points of the compass, the language changes from English to Russian
  • Incorrect weapon shown as having been used by the enemy on the Deathcam
  • Quantity adjustment popup window displays automatically when picking up/discarding items from the Inventory screen
  • Cannot climb onto certain terrain from water in Erangel


Need To Be Reported
These are comparatively rare issues that require individual resolution. If you are experiencing one of these issues, please contact customer support.

  • In the lobby, the BP appears as N/A and there is a message that says match making failed
    • Please contact customer support with screenshots of your own lobby. The issue is due to an issue with inventory information
  • BP appears as "-"
    • Sometimes when the server is unstable, actions that consume BP such as character customization are made multiple times in a series, consuming a large amount of BP at the same time. Please take a screenshot of your lobby and contact customer support
  • Character stuck at a certain location
    • The character looks normal to the player, but is shown to be stuck in a random location to other players. Any damage the stuck double takes, affects the normal character as well. This phenomenon can be confirmed through the Deathcam and Replay. If you experience this phenomenon, please contact our customer support and share your replay file
  • Aim point of Red dot sight and Holographic sight intermittently shows in pixels
    • If you are experiencing this issue, please send your PC specs and ingame settings to customer support 


Resolved Issues
These are issues which were implemented to the live server among the “Scheduled To Be Fixed” category

  • Delay between reload and the first shot
  • “Reconnect” button does not show when trying to rejoin the game after being disconnected from a custom match
  • Intermittent character position readjustment occurs when repeatedly crouching or jumping from crouch
  • When reporting through replay, sometimes the name is wrong or even invisible
  • Dying from falling when vaulting and climbing
  • After reconnecting to the game, the player would get a glitched view when using ADS on their weapon
  • The player didn’t receive any damage after entering a vehicle from a prone position and then exiting while the vehicle was moving
  • After entering the vehicle (passenger seat) from prone position and using heal/boost items, the player was shown using the items in prone position instead of sitting down
  • Some fences or structures being penetrable only on one side

 Compare the results and bugs with the previous problems in our article.