Players experiencing issues with Sanhok rewards

The Sanhok Event Pass launch a few days ago with the two additional items to unlock has convinced some players to spend some cash on their favorite game, but unfortunately, as usual, the game developers are experiencing issues with the microtransactions - some players are unable to progress the season pass. The team is working on resolving those issues.

PC Players: We're aware that some players are experiencing issues claiming items from Event Pass: Sanhok.
If you're experiencing this issue, please submit a ticket at our customer support site here:https://t.co/z2NnR3iNdm

— PUBG Help (@PUBG_help) June 25, 2018

Couple of days have already passed and still no information has been shared. The very bad habit of spoiling the new things in game continues to expand. If this progress resumes they would loose all the audience with any good alternative coming out in the future.